How do I set a deposit limit?

You can set a deposit limit through your account settings. Choose a daily, weekly or monthly limit.

Can I pause my account temporarily?

Yes, you can set a cool-off period of 24 hours, 48 hours, a week or a month.

How do I recognise problem gambling?

Signs include spending more than planned, chasing losses and hiding gambling from people close to you.

Where can I get help with gambling problems?

In New Zealand you can contact the Gambling Helpline on 0800 654 655 or visit gamblinghelpline.co.nz.

ReveryPlay Responsible Gaming

At ReveryPlay we believe it is important that players enjoy our games in a responsible way. Gambling is meant to be entertainment and should never lead to financial difficulties or other harm. On this page you will find comprehensive information and tools to help you stay in control of your gaming behaviour. We believe a safe playing environment is the foundation of an enjoyable experience.

Set Your Limits

ReveryPlay offers several ways to set limits on your account. You can set a deposit limit per day, per week or per month. You can also set loss limits and session limits. These limits help you stay within your budget and prevent you from spending more than you intended.

Deposit Limits

A deposit limit sets the maximum amount you can deposit within a given period. You can choose a daily, weekly or monthly limit. Once you reach the limit, you cannot deposit again until the period has passed. Lowering your deposit limit takes effect immediately, while an increase only comes into effect after a cooling-off period of at least 24 hours. This protects you from impulsive decisions.

Loss Limits

A loss limit sets a maximum on the amount you can lose within a given period. When you reach this threshold, further bets are blocked until the period resets. This is an effective way to keep a handle on your spending and prevent losses from getting out of hand.

Session Limits

A session limit sets a maximum playing time per session. When the set time has elapsed, you receive a notification and your session ends automatically. This helps you be mindful of the time you spend on online gaming. Regular breaks are important for keeping a clear head about your gaming behaviour.

Cooling-off Periods

Alongside limits, ReveryPlay also offers cooling-off periods. A cooling-off period is a short break of 24 hours, 48 hours, one week or one month. During a cooling-off period you cannot log in to your account or place any bets. This gives you time to reflect on your gaming behaviour without the temptation to play again straight away. After the cooling-off period your account is automatically reactivated.

Self-exclusion

If you feel you are spending too much time or money on gambling, you can exclude yourself temporarily or permanently. A temporary exclusion can range from 24 hours to 6 months. During this period you cannot access your account or play. A permanent exclusion is final and cannot be reversed. Want to know more about closing your account? Visit our close account page.

Self-assessment: Recognise Problem Gambling

It is important to recognise the signs of problem gambling. Ask yourself the following questions to assess whether your gaming behaviour is healthy:

Are you spending more money on gambling than you can afford to lose?
Do you find yourself betting larger and larger amounts to feel the same excitement?
Do you hide your gambling from family or friends?
Do you borrow money in order to gamble?
Do you feel restless or irritable when you try to stop gambling?
Do you gamble to escape problems or negative feelings?
Do you chase losses by gambling more?

If you answer yes to one or more of these questions, it is wise to seek help. Problem gambling can develop gradually and asking for support is not a sign of weakness.

Tips for Responsible Gaming

Responsible gaming starts with awareness. Here are some practical tips to help you keep your gaming behaviour in check:

Set a budget in advance and stick to it. Never play with money you need for essential living costs.
Think of gambling as entertainment, not as a way to make money. The outcome of casino games is always unpredictable.
Take regular breaks. It is easy to lose track of time while playing.
Do not play under the influence of alcohol or drugs. This affects your judgement.
Do not chase losses. Accept losses as part of the game.
Make use of the available tools such as deposit limits and session limits.

Protection of Minors

Players must be at least 18 years old to play at ReveryPlay. We take the protection of minors very seriously and carry out age verification when an account is created. Parents and guardians are encouraged to install filtering software to prevent minors from accessing gambling sites. Programmes such as Net Nanny and Cybersitter can help with this.

Help and Support

There are several organisations that offer professional help with gambling problems. In New Zealand you can contact the following services:

Problem Gambling Foundation of New Zealand: free helpline and counselling services
Gambling Helpline NZ: 0800 654 655, free and confidential support
Lifeline Aotearoa: crisis support and counselling
Gambling Commission New Zealand: regulatory information and responsible gambling resources

You can also contact our customer support for more information about responsible gaming. Our team is trained to refer you to the right support organisations when needed.

Responsible gaming is a shared responsibility. ReveryPlay is committed to providing a safe and fair gaming environment, but ultimately it is up to you to make conscious choices. Make use of the available tools and do not hesitate to seek help if gambling feels like it is becoming a problem. More information about our privacy policy and how we handle your data is available on the relevant page.