ReveryPlay Cookie Policy

Types of cookies we use

Necessary cookies

Necessary cookies are essential for the website to function. Without these cookies, basic features like logging into your account, navigating between pages, and saving your language preferences won't work correctly. These cookies do not collect any personal information for marketing purposes and cannot be switched off without affecting the site's functionality.

Examples of necessary cookies include session cookies that track your login status, cookies that save your language settings, and security cookies that protect the website from attacks. These cookies usually expire at the end of your browser session or are kept for a maximum of 30 days.

Functional cookies

Functional cookies remember your preferences and choices to give you an improved and personalised experience. For example, they remember your language settings, your display preferences, and previously filled-out form data. These cookies make the website more user-friendly but are not strictly necessary for basic functionality.

Functional cookies are typically kept for a period of up to one year. They do not collect data that is used to show ads on other websites.

Analytical cookies

Analytical cookies help us understand how visitors use the website. They collect information about which pages are visited most, how long visitors stay on a page, and the route they took to get to the site. We use this information to improve the website and tailor the content better to our visitors' needs.

We use analytical services that process anonymised or pseudonymised data. This means the collected data cannot be directly traced back to individual persons. Analytical cookies are typically kept for a period of up to two years.

Marketing cookies

Marketing cookies are used to track visitors across different websites. The goal is to show ads that are relevant and interesting to the individual user. These cookies record which pages you visit and what actions you take. This information can be shared with third parties, such as advertising networks.

Marketing cookies are only placed if you have given permission for this. You can withdraw your consent at any time through your browser settings or via the cookie banner on our website. Marketing cookies are typically kept for a period of up to two years.

Third-party cookies

Services from third parties are active on our website and they may place their own cookies. This includes payment providers who use cookies for the secure processing of transactions, and game developers whose games are loaded in an embedded window. We do not have full control over the cookies placed by these third parties. For more information, please refer to the privacy policy and cookie policy of the respective services.

Managing cookies

You can adjust your cookie preferences at any time. Most browsers offer the option to block cookies, delete them, or receive a notification when a cookie is placed. Please note that blocking certain cookies may affect the functionality of the website.

Managing cookies per browser

Every browser has its own settings for managing cookies. Below you will find instructions for the most commonly used browsers:

• Google Chrome: go to Settings, then Privacy and Security, and click on Cookies and other site data
• Mozilla Firefox: go to Settings, then Privacy and Security, and check the Cookies and Site Data section
• Safari: go to Preferences, then Privacy, and manage your cookie settings
• Microsoft Edge: go to Settings, then Cookies and Site Permissions, and manage your preferences

After deleting cookies, you may need to log in again and your preferences will be reset.

How long are cookies kept?

The retention period of cookies varies by type. Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device until they expire or until you manually delete them. The maximum retention period for our cookies is two years for analytical and marketing cookies, one year for functional cookies, and 30 days for session-related cookies.

Do Not Track signals

Some browsers offer the option to send a Do Not Track (DNT) signal to websites you visit. This signal indicates that you do not want to be tracked for advertising or tracking purposes. At this moment, there is no universal standard for how websites should respond to DNT signals. ReveryPlay respects DNT signals as far as technically possible and will not place marketing cookies in that case.

However, we recommend that you also set your cookie preferences via our cookie banner, as this is the most reliable way to make your preferences known. The cookie banner gives you detailed control over which categories of cookies are placed on your device.

Overview of cookies

Below you will find a summary of the cookies we use, categorised by type with their retention period:

• Session cookie (necessary): tracks your login status, expires when the browser is closed
• Language preference (necessary): saves your language choice, maximum 30 days
• Security cookie (necessary): protects against CSRF attacks, expires per session
• Display preferences (functional): remembers layout choices, maximum 1 year
• Form data (functional): automatically completes previously entered fields, maximum 6 months
• Analytics tracking (analytical): measures page visits and interactions, maximum 2 years
• Ad ID (marketing): tracks you across multiple websites for targeted ads, maximum 2 years

Privacy impact of cookies

Cookies can have an impact on your privacy, particularly marketing cookies and analytical cookies that collect information about your browsing behaviour. At ReveryPlay, we take your privacy seriously and strive to keep the use of cookies to a minimum. Necessary cookies are always placed because the website cannot function correctly without them. For all other categories, we ask for your explicit consent.

It is important to know that refusing certain cookies does not affect your access to the website or its basic functions. You can always play, deposit, and withdraw, regardless of your cookie preferences. Only personalised offers and targeted communication may be affected if you refuse marketing cookies. Also, visit our responsible gaming page for more information on how we ensure a safe gaming environment.

Changes to this cookie policy

ReveryPlay reserves the right to change this cookie policy. Any changes will be published on this page. We recommend that you consult this page regularly.

Consent and withdrawal

On your first visit to the website, we show a cookie banner asking for your consent to place non-necessary cookies. You can choose to accept all cookies, only allow necessary cookies, or adjust your preferences per category. Your consent is stored in a special cookie so we know which cookies we are allowed to place on your next visit.

You can withdraw your consent at any time. You can do this by deleting your cookies via your browser settings or by clicking on the cookie banner again when it appears. After withdrawing your consent, the relevant cookies will no longer be placed, but previously placed cookies will remain on your device until they expire or until you manually delete them.

Data protection compliance

ReveryPlay processes cookie data in accordance with data protection regulations, including the General Data Protection Regulation (GDPR) and the New Zealand Privacy Act. This means we only process personal data via cookies when there is a valid legal basis for this, such as your explicit consent or a legitimate interest. You have the right to request access to the data collected about you via cookies, to request correction or deletion of this data, and to object to the processing.

For questions about cookies or your privacy rights, you can contact our customer service. Also, refer to our privacy policy for more information on how we handle your personal data. Want to close or pause your account? Then check our account closure page.